Refund Policy

🔄 Returns & Refund Policy – Drive Forge

Last updated: September 29, 2025

We want you to be happy with your purchase from Drive Forge. If for any reason you are not satisfied, please review our return and refund policy below.

1. Eligibility for Returns

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, in their original condition and packaging.

  • Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

The following items cannot be returned:

  • Custom-made or personalized products

  • Items purchased on final sale

  • Products damaged due to misuse, improper care, or wear and tear

3. Return Process

  1. Contact us at [your email here] to request a return authorization.

  2. Pack the item securely in its original packaging.

  3. Ship the item back to the address provided in the return instructions.

⚠️ Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.

4. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method within 7–10 business days.

  • Shipping fees are non-refundable.

5. Exchanges

We currently do not offer direct exchanges. If you wish to replace an item, please return it for a refund and place a new order.

6. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect product, please contact us immediately at [your email here] with photos, and we will arrange a replacement or full refund at no cost to you.

7. Contact Us

For any questions about returns or refunds, please reach out:
📧 info@driveforge.store